Management Principle 4
Strengthen inclusive competencies and broaden knowledge
In order to operate inclusively as an employer, manager, HR manager or employee, it is not only important to have sufficient knowledge about certain cultures, religions and so on, but also to have a number of basic, inclusivity competencies.
It is therefore imperative that everyone within the organisation is encouraged to acquire the necessary knowledge and develop the skills that are required in diverse teams. To achieve this, the organisation can offer training in certain cultural and life philosophy practices. But also focus on training to strengthen inclusivity competencies.
Tips for optimising inclusive competencies
- Provide education and training for staff that supports inclusive behaviour.
- Enable managers to attend educational or training courses that optimise inclusive leadership skills.
More tips on inclusive competencies?
Download the research results in printable format.
A case in point
Deknudt Mirrors deliberately focuses on the reinforcement of inclusive competences
‘At Deknudt Mirrors we believe it is important to strengthen inclusive competencies and broaden our knowledge related to inclusion. For instance our knowledge of religion, culture, customs and behaviour. As well as how we deal with diversity in the workplace. It enables easier conversations with our employees. It really pays back when they notice your efforts in this regard.’
Passing on knowledge informally
‘It’s important to spread the knowledge gained through training in an informal way, to a broad group of managers and team leaders. Passing on a little knowledge and our experiences in dealing with diverse staff, but only when it’s relevant, really helps.’
Tools for strengthening inclusive competencies
These freely accessible, online tools (in Dutch) help you determine your organisation’s current level of diversity and/or inclusion:
Engage in authentic, inclusive communication
Adopt an inclusive leadership style
