There is often a more informal climate within SMEs – and management is often a more informal process. This leads to more control over employees, as well as a quicker feedback cycle. In other words, SME managers are often closer to their staff. They thus occupy a key position and can contribute directly to an inclusive working environment.
What is an inclusive leader?
Someone who is sensitive to the uniqueness of each individual and who encourages staff to share personal experiences and ideas. Inclusive leaders, by their own example, also know how to create an environment in which employees trust each other and feel connected to each other, while recognising their individually unique talents. An inclusive leader exposes and appropriately counteracts exclusion.
How to ensure inclusive leadership?
Managers should apply the following three management principles:
